ISM: 02.–05.02.2025 #ISMCOLOGNE

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Important information for ISM exhibitors

ISM Cologne 2025

Here you can view and download the most important information for exhibitors before the event.

Download (.pdf)

Opening hours ISM 2025

For Exhibitors:

02.02- 05.02.2025, from 8:00 a.m. to 7:00 p.m.
05.02.2025, from 8:00 a.m. to 5:00 p.m.

For Visitors:

02.02- 05.02.2025, from 9:00 a.m. to 6:00 p.m.
05.02.2025, from 9:00 a.m. to 4:00 p.m.

Residence

Security advice/theft prevention

Because we want you to be able to focus on your business during your stay with us, we are pleased to provide you with some security advice in advance. Koelnmesse has taken numerous steps to ensure your safety while on trade fair grounds. But your cooperation is also a crucial part of preventing crimes such as theft. Below, we provide tips on the effective protection of your property:

During construction:

  • All gates are expected to be opened
  • Merchandise and stand components are moved in and out
  • It is not possible to monitor the movement of goods in the hall

Therefore:

  • Leave valuables in your hotel or carry them on your person and do not set them down anywhere
  • Decorate the stand but, wherever possible, do not bring expensive merchandise/individual items along until Sunday morning
  • Order security personnel for your own stand in the Service Shop

During the trade fair:

  • Koelnmesse provides general hall security
  • This does not include special security for individual stands
  • Lock up valuables overnight, take them to the hotel, contract with security personnel for your own stand in the Service Shop and take out appropriate insurance cover.

Accommodation and your stay in Cologne

Book up to 5 rooms in selected partner hotels directly and conveniently online in our hotel booking system.

Our hotel service team will be happy to provide you with an individual offer for your group request from 6 rooms or more .

During your stay in Cologne outside the ISM please find a map of Cologne and several proposals for restaurants, bars, sights etc on our page trade fair city of Cologne.

Noise

Please conduct any possible demonstrations in such a way that your neighbors are not subjected to any acoustic disturbance. Please check also point 5.13 of our Technical Guidelines (.pdf) for detailed information.

Waste disposal

The exhibitors are responsible for the proper and environmentally compatible disposal of waste produced during the construction, operation and dismantling of the stands. Under “Waste disposal” in the order media of service shop a cleaning company can be authorized by Koelnmesse to be commissioned to provide waste disposal services. Non-disposed waste will be charged at the exhibitor’s expense.

Promote your participation

Ticket codes to invite your customers

Show your appreciation and invite your customers with a free ticket code to ISM. Please order the tickets in the ISM Service shop .

Press information

Use the service included in the marketing package to publish company-relevant information free of charge in the Online Press Compartment. Content is published 6 weeks prior to the event, can continuously be updated and allows for worldwide access for up to 12 weeks after the trade fair.

Advertising materials/ Advertising space

Provide customers and business partners a high-impact notification of your trade fair participation. Inform your contacts in advance with the aid of promotional materials available for order in our Media shop. . In addition to promotional materials online and in print, you can also book a logo in the Exhibitor search function or a banner in the ISM app.

Our service provider NEUREUTER FAIR MEDIA GmbH is commissioned with production, editing, design and the placement of advertising in the Visitor Guide. This firm will contact you via newsletter with information about the Media Shop. NEUREUTER will also send you access data for the Media Shop via newsletter.

Your contact:

NEUREUTER Fair Media GmbH
Tel. +49 201 36547-254
Write an e-mail

Make your trade fair performance complete with a targeted on-site advertising campaign. We offer you advertising space on the exhibition grounds and in the exhibition halls. Information on our (digital) advertising spaces on the exhibition site can be found here.

Your contact:<
Ms Silvia Thonnett
Telephone: +49 (0)221 821-3224
e-mail s.thonnett@koelnmesse.de

Promotion and publicity outside your stand space

The distribution of brochures, stickers and flyers, etc., beyond your trade fair stand is not permitted anywhere throughout the trade fair grounds (for example in or in front of the hall, in car parks, in the entrance areas, etc.).

Stand construction & logistics

Stand construction

For questions regarding stand construction, please contact Mr Thomas Jansen.

Write an e-mail

Logistics

Please pay attention to our Traffic Guidelines , which you can find on our homepage from November on.. Here you will find important information on assembly and dismantling, directions, closures and changed traffic routing around the exhibition grounds as well as contacts for freight forwarders. Please also inform your transport and stand construction companies.

Your contact for logistics:
Mr. Thomas Krohm
Tel.: +49 221 821-2978
Write an e-mail

Storage space

Parking spaces can be booked in the Service Shop . No storage spaces can be booked in the Special Edition exhibition area.

Maximum overall height

The maximum overall height of stand structures and inclusive advertising may not exceed 4.50 meters. In individual cases, depending on constructional and technical issues, a stand height going beyond 4.50 meters can be agreed upon request by Koelnmesse. In this case please send all plans 6 weeks before the show for approval to acceptance@koelnmesse.de . Structures on the boundaries of neighboring exhibitors may not have advertising/promotional material above 2.50 meters. Please also note the Technical Guidelines (.pdf) .

Heavy and bulky goods

The transport of vehicles, machines etc. over 3.000 kg or 20 kN per m² in the exhibition halls is only permitted after prior notification of the exhibition facilities – technical issues department.

For any help required, please contact phone tel. +49 221 821-3666, e-mail: acceptance@koelnmesse.de

eSlot/NUNAV

Please note that access to the logistic grounds direct to the halls is only possible with prior booking of a time slot (eSlot). The booking for ProSweets Cologne 2023 can only be made via the eSlot portal. Please book your time slot there early enough, giving all your contact details. Follow the instructions in the eSlot booking portal and use the NUNAV navigation software for your arrival.

Vehicles without a booked eSlot will not be admitted and must register for check-in on-site in the logistics centre located at the P22 car park.

Book time slot

Important trade fair preparations

Exhibitor passes for stand personnel/Work passes for stand build up and dismantling of stand

You have received the codes for your stand personnel and your stand constructor or your assembly and dismantling personnel, to which you are entitled free of charge on the basis of your stand size, from us by e-mail.

Additional passes for your stand personnel are subject to a charge (75,- EUR/piece) and can be reordered here.

The exhibitor ticket entitles the holder to admission to ProSweets Cologne and ISM and is also valid as a ticket for buses and trains in the extended network of the Rhine-Sieg Transport Authority (VRS). This does not apply to trains of Deutsche Bahn AG that are subject to surcharges, such as IC/EC or ICE.

Co-exhibitor

Please check if you have informed us on the co-exhibitors on your stand according to form 1.20 (.pdf) and form 1.30 (.pdf) . These companies must be registered in preparation of the event. Only then do the visitors at the fair have the opportunity to find all represented companies, either through the information provided by the information terminals, or via the “Exhibitor Search“ on the internet. Thus, you will provide an additional communicative link between the potential buyers and yourself as an exhibitor.

Stand invoice - Urgently adhere to payment terms

We kindly request that you check whether your invoices have already been settled, as punctual payment of the stand rental fee is a prerequisite for accessing your stand.

Exhibitor services on-site

Claudia Majchrowicz

Claudia Majchrowicz
Sales Operations Manager
Tel. +49 221 821-3899
Write an e-mail

Carolyn Tiedemann

Carolyn Tiedemann
Project Assistant
Tel. +49 221 821-2802
Write an e-mail